Privacy Policy
The docupike SaaS solution is developed and operated by synetics GmbH, a European software vendor with headquarter in Germany. This privacy policy will explain how our
organization uses the personal data we collect from you when you use our website (docupike.com) or register for the application (docupike.cloud)
Topics
- What data do we collect?
- How do we collect your data?
- How will we use your data?
- How do we store your data?
- Marketing
- What are your data protection rights?
- What are cookies?
- How do we use cookies?
- What types of cookies do we use?
- How to manage your cookies
- Privacy policies of other websites
- Changes to our privacy policy
- How to contact us
- How to contact the appropriate authorities
What data do we collect?
synetics collects the following data, depending on your specific usage:
| Action | Data | Purpose | Interest |
| docupike Free Registration | Process Registration, Managing Account | Necessary Processing | |
| docupike Whitepaper Downloads | EMail, Name | Process Order | Consent Processing |
| docupike Event Registration | EMail, Name | Process Registration | Consent Processing |
| docupike Commercial Registration | EMail, Name, Company, Address, Payment Data | Order and Managing Account | Necessary Processing |
| Website Visit | Metadata*, Cookies | Managing your website visit | Consent Processing |
* Metadata: IP Address, Browser, OS, etc.
How do we collect your data?
You directly provide synetics with most of the data we collect. We collect data and process
data when you:
- Register online or place an order for any of our products or services
- Voluntarily complete a custom survey
- Provide feedback on any of our forms or via email
- Use or view our website via your browser’s cookies
How will we use your data?
synetics collects your data so that we can:
- Process your order and manage your account
- Email you with special offers we think you might like
When synetics processes your order, we may send your data to, and also use the resulting information from, credit reference agencies to prevent fraudulent purchases.
How do we store your data?
synetics securely stores your data in different data centers in Europe. We are working together with high-skilled partner companies, fulfilling all the expertise and certification
needed for a regulated and secured state-of-the-art processing of your data.
Marketing
synetics would like to send you information about products and services of ours that we think you might like, as well as those of our partner companies. If you have agreed to receive marketing, you may opt out at a later date. You have the right at any time to stop synetics from contacting you for marketing purposes.
What are your data protection rights?
- The right to access – You have the right to request synetics for copies of your personal data. We may charge you a small fee for this service
- The right to rectification – You have the right to request that synetics correct any information you believe is inaccurate. You also have the right to request synetics to complete the information you believe is incomplete
- The right to erasure – You have the right to request that synetics erase your personal data, under certain conditions
- The right to restrict processing – You have the right to request that synetics restrict the processing of your personal data, under certain conditions
- The right to object to processing – You have the right to object to synetics processing of your personal data, under certain conditions
- The right to data portability – You have the right to request that synetics transfer the data that we have collected to another organization, or directly to you, under certain conditions
If you make any request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email: dpa@docupike.com
Or write to us:
synetics GmbH
z.Hd. Datenschutzbeauftragter
Hildebrandtstraße 4d
40215 Düsseldorf
Deutschland
Cookies
Cookies are text files placed on your computer to collect standard Internet log information
and visitor behavior information. When you visit our website, we may collect information from
you automatically through cookies or similar technology.
For further information, visit allaboutcookies.org.
How do we use cookies?
synetics uses cookies in a range of ways to improve your experience on our website, including:
- Keeping you signed in
- Understanding how you use our website
- Knowing you for presenting relevant content
What types of cookies do we use?
There are a number of different types of cookies, however, our website uses:
- Functionality – synetics uses these cookies so that we recognize you on our website and remember your previously selected preferences. These could include what language you prefer and location you are in. A mix of first-party and third-party cookies are used
- Advertising – synetics uses these cookies to collect information about your visit to our website, the content you viewed, the links you followed and information about your browser, device, and your IP address. synetics sometimes shares some limited aspects of this data with third parties for advertising purposes. We may also share online data collected through cookies with our advertising partners. This means that when you visit another website, you may be shown advertising based on your browsing patterns on our website.
How to manage cookies?
You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features
may not function as a result. As an alternative you can use our Cookie-Manager to access information about and control which cookies are enabled.
Privacy policies of other websites
The docupike website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.
Changes to our privacy policy
synetics keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 7 December 2022.
How to contact us
Email us at: info@docupike.com
Call us: +49-211-699310
Write us: synetics GmbH
Hildebrandtstraße 4d
40215 Düsseldorf
Germany
How to contact the appropriate authority
Should you wish to report a complaint or if you feel that synetics has not addressed your concern in a satisfactory manner, you may contact the responsible Data Protection Office.
Landesbeauftragte für Datenschutz und Informationsfreiheit Nordrhein-Westfalen
Postfach 20 04 44
40102 Düsseldorf
Germany
Phone.: +49-211-384240
Email: poststelle@ldi.nrw.de