| docupike freemium | docupike premium | docupike pro | |
|---|---|---|---|
| Price (net) | € 0 € 0 | € 119,00 € 1.259,00 | € 249,00 € 2.599,00 |
| Objects Max. no. of objects in your documentation |
|||
| API calls per day | |||
| Data export | |||
| .csv data import | |||
| Reporting | |||
| Custom categories | |||
| Custom attributes | |||
| Custom classes | |||
| Documents Creator (Add-on) | |||
| Data Protection (Add-on) |
The easy cloud based documentation
The easy cloud based documentation
The easy cloud based documentation
Using 
for the big picture? Find out how to get started with docupike.
Your free cloud based documentation platform that everyone loves
Try docupike and find out how simple it can be to document nearly anything
Try docupike and find out how simple it can be to document nearly anything
Documentation has never been that easy
docupike manages all documentation needs and beyond. No matter what you want to document for your business, docupike enables you and your team to view the big picture of your assets.
Free for a lifetime
Set up your personal documentation and use all basic functions for free as long as you like.
User friendly
No training needed with an intuitive and easy to use interface.
Flexible to the max
Customize docupike to your needs with built-in tools, open interfaces and detailed rights and permission management.
For everyone in IT and beyond
Work as a team across your organization, document anything - not only IT - to provide a full picture of your business.
Work from anywhere, anytime
Our cloud based solution needs no installation or maintenance.
Security at its heart
docupike is based on 25 years of experience in documentation, data security and protection.
Always here for you
Find answer in our FAQ section, check our fact sheet or mail us at help@docupike.com.
Get a deep dive into the product in our community call
Meet the team behind docupike, find out how docupike can solve your use case and connect with other participants from around the world.
Why should you
use docupike?
docupike focuses specifically on all documentation disciplines and beyond. No matter what you need to document for your business, docupike enables you and your team to create a big picture of your assets.
Focus on user friendliness
No training needed with an intuitive and easy to use interface.
Maximum flexibility and customization
Customize docupike to your needs with built-in tools, open interfaces and detailed rights and permission management.
For everyone in IT and beyond
Work as a team across your organization, document anything - not only IT - to provide a full picture of your business.
Security at its heart
docupike is based on 25 years of experience in data security and protection.
A cloud based platform - free for life
No installation or maintenance needed. Work from anywhere anytime. All basic functions are free.
docupike - the features at a glance
Maintain the big picture of your assets - the way you need it
Cluster your assets into collections and classes, find them easily with docupikes search and filter options. Create different views for different purposes.
Create a detailed analysis
Create detailed reports of your assets so you can make smarter business decisions.
View your business from different angles
docupike provides different perspectives on your assets for example with a detailed network or location view.
Customize your documentation on the fly
No documentation is like the other. Create your own structure and bring it to life.
Control access to information
Manage access to information and functions to show each user the information they need and are allowed to see.
Features and prices
Billed monthly
Billed annually (>10 % discount)
Get your free personal docupike account.
Find out how simple documentation can be.
If you are a servereye partner looking for a servereye-docupike integration, please read the following article (in German).
Billed monthly
Billed annually (>10 % discount)
| docupike freemium | docupike premium | docupike profi MSP | |
|---|---|---|---|
| Price (net) | € 0 € 0 | € 119.00 € 1,259.00 | € 249.00 € 2,599.00 |
| Objects Max. no. of objects in your documentation |
up to 50,000 objects |
up to 50,000 objects |
up to 500,000 objects |
| API calls per day | 15 API calls per day |
25,000 API calls per day |
250,000 API calls per day |
| Custom base structure | |||
| Change history | |||
| API access | |||
| Rights and permission management | |||
| Install add-ons | |||
| Copy / duplicate objects | |||
| Custom data views | |||
| Data export | |||
| .csv data import | |||
| Reporting | up to 3 reports |
unlimited reports |
unlimited reports |
| Custom categories | 1 |
unlimited |
unlimited |
| Custom attributes | 3 |
unlimited |
unlimited |
| Custom classes | |||
| Custom data validation | |||
| Mandatory data |
Billed monthly
Billed annually (>10 % discount)
| docupike freemium | docupike premium | docupike pro | |
|---|---|---|---|
| Price (net) | € 0 € 0 | € 119,00 € 1.259,00 | € 249,00 € 2.599,00 |
| Objects Max. no. of objects in your documentation |
up to 50,000 objects |
up to 50,000 objects |
up to 500,000 objects |
| API calls per day | 15 API calls per day |
25,000 API calls per day |
250,000 API calls per day |
| Custom base structure | |||
| Change history | |||
| API access | |||
| Rights and permission management | |||
| Install add-ons | |||
| Copy / duplicate objects | |||
| Custom data views | |||
| Data export | |||
| .csv data import | |||
| Reporting | up to 3 reports |
unlimited reports |
unlimited reports |
| Custom categories | 1 |
unlimited |
unlimited |
| Custom attributes | 3 |
unlimited |
unlimited |
| Custom classes | |||
| Custom data validation | |||
| Mandatory data |
Billed monthly
Billed annually (>10 % discount)
| docupike freemium | docupike basic | docupike advanced | |
|---|---|---|---|
| Price (net) | $ 0 $ 0 | $ 77,00 $ 830,00 | $ 155,00 $ 1637,00 |
| Objects Max. no. of objects in your documentation |
250 objects |
3000 objects |
5000 objects |
| API calls per day | 10 API calls per day |
500 API calls per day |
1200 API calls per day |
| User accounts | 1 user account |
3 user accounts |
unlimited user accounts |
| Custom base structure | |||
| Copy / duplicate objects | |||
| Custom data views | |||
| Change history | |||
| Data export | |||
| .csv data import | limited to 250 lines |
||
| Reporting | limited to 3 reports |
||
| API access | limited to 1 app token |
||
| Custom categories | limited to 1 category |
||
| Custom attributes | limited to 3 attributes |
||
| Custom classes | limited to 3 classes |
||
| Custom data validation | |||
| Mandatory data | |||
| Rights and permission management |
Using 
for the big picture? Find out how to get started with docupike.
Get your free personal docupike account.
Find out how simple documentation can be.
Frequently asked questions about docupike
-
Is my data secure?
docupike has a robust data privacy and security program. We develop our solution with a safety first principle and all of our systems are audited regularly. All user data and transport protocols are encrypted with up-to-date AES encryption and all data is backed up daily.
Our hosting providers run secure and fail-safe datacenters.
More details on our GDPR compliance and security program can be found in our Terms of Service (ToS) and Data Processing Agreement (DPA). -
How long can I keep my free docupike license?
Your docupike free account runs for an unlimited amount of time. Because we can't keep unused instances, we check your usage. If you do not use your account for a period of more than 3 months, we will first contact you by email and close your account if you still stop using it.
-
Is docupike GDPR compliant?
docupike is operated compliant to the German law, so we are fully GDPR compliant. Please see our Terms of Service (ToS) and Data Processing Agreement (DPA) documents for details.
-
Are there any hidden costs?
No. Free means free! There are no costs for your docupike free account. However, you might upgrade your account anytime. See pricing info on docupike.com or in your account for details.
-
How can I customize my docupike?
docupike is super flexible. We already prepared a documentation structure for you with most popular IT environment object classes to answer most use cases.
If you are still missing out any classes for your specific use-case, you can simply customize the structure to your needs by creating your own object-classes or categories. No matter what information needs to be stored - just create your own structure in the settings area.
In addition, all users can customize their own views on the data, so that they see important information first. -
Do you backup my docupike data?
All data is backed up daily and stored encrypted. We keep backups as long as accounts are active and keep them for 3 months after deletion.
-
How can I get support?
If you have any questions, problems or suggestions, you can always contact our support team at help@docupike.com.
-
How is docupike updated?
docupike is continuously and actively developed with the goal of becoming the best universal documentation software. We will ship updates with new features on a regular basis.Your instance will be updated automatically.
-
Where can I find a written product documentation?
A user documentation can be found here: https://docs.docupike.com/
-
How can I access the docupike API?
docupike has a very powerful REST API. You can find more information about it here: https://docs.docupike.com/dev/api.html
Each instance has its own API reference page that can be accessed like this:
https://<your_subdomain>.docupike.cloud/api/v2/docs.html -
How can I delete my personal docupike account?
If you want to stop using docupike, you can always contact our support team at help@docupike.com and let them know that you want your account to be deleted. Unless you explicitly request otherwise, we will keep your data for another 3 months, just in case you change your mind.
-
Is docupike environmentally friendly?
We are doing our best to ensure that our software development process and running the platform is as eco-friendly as we can make possible. Currently all of our hosting services are running on green electricity.
-
Why do you have experience with documentation and asset management?
synetics GmbH is the company behind docupike. Based in Düsseldorf, Germany, we already offer the leading on-premises solution for IT documentation in the DACH region since 2015 for more than 1.800 projects in B2B, public administration, health care, power supply, education and many other markets. Based on this long experience, we now offer a completely new SaaS product, docupike, which we will develop further in the coming months according to the requirements of our users.
-
Where is docupike hosted?
All hosting is currently done in secure EU-datacenters.
-
Does docupike work in all browsers?
We support most modern popular browsers such as Chrome, Safari, Firefox and Edge.
-
How can I transfer my existing data to docupike?
docupike offers a CSV import mechanism that you can use to import your existing data. You can find it in the finder list view at the upload icon.
-
Can I export my data from docupike anytime I want?
Yes! In case you want a human-readable export of your data, there is an export tool in the settings area.
-
Can I restrict or manage access for other users?
Yes! The paid docupike plans offer a very detailed rights and access management system that allows you to restrict access down to single users or even single attributes.
-
What are the future plans for docupike?
First of all, our goal is to always provide a free docupike plan for everyone. docupike is continuously and actively developed with the goal of becoming the best universal documentation software. We regularly roll out new features. In doing so, we have set maximum flexibility and an intuitive user interface as our main guidelines.
Check docupike use cases and start now
There are multiple ways to use docupike and document nearly anything you can imagine. In order to get you started, check out two simple cases that most companies face in their daily doings.
Start your documentation now
Find out what docupike can do for you and how it can help you make more informed and smarter decisions .
Manage your workplaces
Document which device belongs to whom and where to find it. Never lose track of your assets again.
About us
docupike is developed by a German based team of experts with experience from more than 6000 B2B projects in the areas of IT asset management, CMDB and ITSM. The number of users is growing on a monthly basis. The new docupike is based on years of in-depth experience in its field and has now also been designed for applications far beyond pure IT use cases.
Contact us
We are here for you. You have questions on docupike, want to leave feedback or just drop us a line? Please mail or call us at +49 211 69931-0.